Tools for resolving broken promises, violated
expectations and bad behavior

Crucial Confrontations :

Behind the problems that regularly plague families, teams and organizations are individuals who either can't or won't deal with failed promises. The reason is that they're afraid to talk face to face about difficult but important issues — and as their fear of confrontation prevents them from resolving these issues, simple problems grow into chronic problems.
Content
App Features
  • The complete audiobook synchronized with the text
  • Bookmarking capability
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  • Font size
  • Night viewing
  • Audio On/Off Switch
Reviews

"...unleash the true potential of a relationship or organization and move it to the next level...."

—Ken Blanchard, coauthor of The One Minute Manager® and The Secret: What Great Leaders Know--and Do

Copyright for Original Work © 2004 | The McGraw-Hill Companies, Inc., Software Copyright © 2011 Expanded Apps, Inc.